I have made a test for a booking. So i have booked a date but then on the payment process, i have cancelled it.
In my orders, the booking is canceled but it’s still not possible to select the same date for a new booking.
How can i enable booking after a cancel?
Thank you for your answer.
The problem is that the order is “pending payment” so the booking status is “pending”.
But when i change manualy the order status to “canceled”, the booking status is still “pending” and the date is not available.
Maybe it’s because of my payment plugin and the return url which is not correct?
When i cancel an order on my payment process (on the bank page) then the status of the order is still “pending payment” and not cancel.
but when i change the order status manually, the booking status does not change and there is no “cancel status” in the booking status.
By the way, you need to disable caching on products pages. Easy Booking is not compatible with caching (and I can’t do anything about it), it makes the date selection freeze (you don’t see it when logged in as administrator).
I still have the problem. I have installed the latest version of availability check.
The problem is that when i booked a date, everything is fine but if i need to cancel the booking, then i set the order status to cancelled but the booking is still not available in the product page and the booking status (on the order details page) is still “Pending”.
How can i solve this problem please? And how can i disable caching on products page?
Booking status is only here for information purposes, it has no incidence on anything (except the “Reports” page).
Could you please give me a temporary admin access to your website? It will be easier. If that’s ok with you, please send me an email using the contact form. Thanks. I’ll have a look at the cache issue aswell.