Frequently Asked Questions

This is a cache issue. Easy Booking is not compatible with cache plugins and unfortunately I haven’t found any solution yet.

If you can, disable caching on product pages (most cache plugins have an option to disable caching on given pages) or disable your cache plugin.

If you don’t have a cache plugin or if it still doesn’t work after disabling it, it can also come from your host. Some hosts have their own caching system (like WP Engine). In this case, you need to ask them not to cache product pages.

Check your settings. This is most likely because you have a custom booking duration and/or minimum/maximum booking duration set, and disabled/out-of-stock dates interfere with it.

Also, if you use disabled dates, you might want to check the “Allow booking of disabled dates?” settings. More information in the documentation here.

Please note that Easy Booking is only compatible with “classic” WooCommerce product pages. It won’t work on other pages, pages created with shortcodes or pages created with a page builder because scripts aren’t loaded.

If you are on a product page, there is probably a Javascript error preventing Easy Booking from working, most of the time coming from another plugin.  Open your browser’s console (F12 > Console), and look for any error. If you are not familiar with Javascript, please send an email with a screenshot of the error.

You can also disable your other plugins (keep only WooCommerce and Easy Booking) to see which one causes the issue and contact their support.

If you have issues with availability, go to Easy Booking > Tools and initialize stocks.

If it is still wrong, it can be because you have custom order statuses on your website and you need to add them to Easy Booking. By default, Easy Booking uses the following status: pending, processing, on hold, completed, refunded.

If you have other statuses, you need to add them using this filter in your theme’s functions.php:

add_filter( 'easy_booking_get_order_statuses', 'wceb_custom_order_status', 10, 1 );

function wceb_custom_order_status( $statuses ) {
    $statuses[] = 'wc-partially-paid';
    return $statuses;
}

This is an example for WooCommerce Deposits which adds a “Partially paid” status to orders. You can change it as you want and/or add other statuses.

If it still doesn’t work, please send an email.

You can make a variable product with two variations:

• one bookable
• one not bookable

Make sure to check the “Bookable” option on the parent product aswell.

Your customers will first have to select a “Buy” or “Rent” option (depending on how you named your variations) and then select date(s) if necessary.

Easy Booking is meant to be simple and even if there are many possibilities, it remains a WordPress plugin. Therefore, if you have complicated requirements, I can only recommend developing a custom solution with a developer.

I personnaly don’t do custom development.

Add this code to your theme’s functions.php, and customize the text in red:

add_filter( 'easy_booking_start_text', 'wceb_custom_start_text', 10, 2 );

function wceb_custom_start_text( $text, $product = false ) {

    // You have access to the $product variable (not everywhere) in case you want to display a different text for some products
    $text = __( 'Your custom text', 'easy-booking' );
    return $text;

}

add_filter( 'easy_booking_end_text', 'wceb_custom_end_text', 10, 2 );

function wceb_custom_end_text( $text, $product = false ) {

    // You have access to the $product variable (not everywhere) in case you want to display a different text for some products
    $text = __( 'Your custom text', 'easy-booking' );
    return $text;

}

There are several filters available to customize the price texts. Add the code that you need to your theme’s functions.php, and customize the text in red.

• Add text before “/ day”:

add_filter( 'easy_booking_price_html', 'easy_booking_display_custom_price', 10, 3 );

function easy_booking_display_custom_price( $price_html, $product, $price ) {
    $content = 'From ' . $price_html;
    return $content;
}

• Add text after “/ day”:

add_filter( 'easy_booking_price_html', 'easy_booking_display_custom_price', 10, 3 );

function easy_booking_display_custom_price( $price_html, $product, $price ) {
    $price_html .= ' your custom text';
    return $price_html;
}

• Change “/ day”:

add_filter( 'easy_booking_get_price_suffix', 'easy_booking_custom_price_suffix', 10, 3 );

function easy_booking_custom_price_suffix( $suffix, $_product, $booking_duration ) {
    $suffix = 'your custom text';
    return $suffix;
}

Add this code to your theme’s functions.php, and customize the text in red:

add_filter( 'easy_booking_select_dates_text', 'easy_booking_custom_select_dates_text', 10, 2 );

function easy_booking_custom_select_dates_text( $text, $product ) {
    $text = __( 'Your custom text', 'easy_booking' );
    return $text;
}

You can try all features on the demo.

In case you want to try the PRO version on your own installation, you can buy it and you have 14 days to ask for a refund if you are not happy with it.

You need to renew the license every year to get updates and support. If you don’t renew the license, you can still use the plugin without updates and support. You have a 25% discount code if you renew the license before it expires.

This doesn’t apply to users of old add-ons who don’t need to renew their license key.

You can find your license key:

• On the order page, after it is complete
• In the email confirmation sent to you
• In your account, under “My Downloads”
• If you really can’t find it, you can send an email with your order number / email address so I can maybe retreive it for you.

Easy Booking PRO License key grants access to support and updates for a year. After a year, you need to renew your license key.

To do so, purchase Easy Booking PRO again and enter your current license key on checkout in the corresponding field. Once your payment is complete, you will get a new license key, valid for a year.

This doesn’t apply to users of old add-ons who don’t need to renew their license key.

Make sure you have saved the right license key. If you upgraded from old add-ons, you were sent a new license key.

If automatic update fail, you can do it manually.

Download the latest version here: https://download.easy-booking.pro/?download&key=your-license-key/ (replace with your license key) and install the updated plugin manually.